AV Design Studio

Privacy Policy

Last updated: March 1, 2026

1. Introduction & Commitment to Privacy

AV Design Studio ("we", "our", "the Company") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains in detail how we collect, use, store, disclose, and protect your information when you use coriandesigns.com and our services.

This policy complies with the Israeli Privacy Protection Law (1981), the Privacy Protection Regulations (Data Security) 2017, and the EU General Data Protection Regulation (GDPR) where applicable.

By using our website, you confirm that you have read and understood this policy. If you do not agree to these terms, please discontinue use of our website.

2. Information We Collect

We collect the following types of information:

Information you provide directly:

  • Identity details: full name, email address, phone number
  • Shipping details: full address, city, postal code, country
  • Payment details: processed securely by Cardcom only — we do not store credit card information on our servers
  • Correspondence: messages sent through contact forms, email, or phone
  • Newsletter subscription: email address you voluntarily provide
  • Reviews and ratings: content you publish about products
  • Automatically collected information:

  • Usage data: pages visited, time spent, buttons clicked, products viewed
  • Device data: browser type, operating system, screen resolution, browser language
  • IP address and approximate geographic location (country/city only)
  • Cookies and similar tracking technologies — see our Cookie Policy
  • Server logs: date and time of access, URLs visited
  • Information from third-party sources:

  • Information from social networks if you choose to connect through them
  • Analytics data from Google Analytics and similar services
  • 3. How We Use Your Information

    We use the collected information for the following purposes:

    Order processing and service delivery:

  • Processing and confirming orders
  • Coordinating shipping and tracking packages
  • Providing customer support and service
  • Sending invoices and payment confirmations
  • Managing returns and exchanges
  • Service improvement:

  • Analyzing usage patterns to improve the browsing experience
  • Developing new products and services
  • Preventing fraud and securing the system
  • Resolving technical issues
  • Marketing communications (with consent only):

  • Sending newsletters with promotions, new products, and content
  • Notifications about special offers and events
  • You can withdraw consent at any time via the unsubscribe link
  • Legal compliance:

  • Compliance with Israeli tax laws and regulations
  • Responding to law enforcement requests as required by law
  • Maintaining accounting records as required by law
  • 4. Data Security

    We employ advanced security measures to protect your information:

  • SSL/TLS Encryption: All communication between your browser and our servers is encrypted using TLS 1.3
  • Secure Storage: Data is stored on protected servers with restricted and monitored access
  • Access Limitation: Only employees who need the data for their work can access it
  • Continuous Monitoring: Monitoring systems to detect unauthorized access attempts
  • Security Updates: Regular updates to security systems and software
  • No Payment Data Storage: Credit card details are never stored on our servers at any stage
  • Despite our security measures, no method of electronic transmission or storage is 100% secure. We recommend maintaining strong passwords and not sharing access credentials.

    5. Sharing Information with Third Parties

    We do not sell, trade, or rent your personal information to third parties. We may share information with:

    Authorized service providers:

  • Cardcom — secure payment processing only; not permitted to use data for any other purpose
  • Shipping companies — name, address, and phone number for order delivery only
  • SendGrid — transactional and marketing email delivery; bound by confidentiality agreements
  • Google Analytics — anonymous usage data for traffic analysis; opt-out available
  • Legal cases:

  • When required by law, court order, or government authority
  • To protect our legal rights and user safety
  • In investigating fraud or illegal activity
  • Business transfer:

  • In the event of a merger, acquisition, or asset sale, data may be transferred — you will receive advance notice
  • 6. Data Retention

    We retain your information for the following periods:

  • Order details: 7 years from the order date (as required by tax law)
  • Account details: As long as the account is active + 2 years after closure
  • Newsletter email address: Until unsubscription
  • Server logs: 90 days
  • Cookies: As per our Cookie Policy
  • At the end of the retention period, data is deleted or irreversibly anonymized.

    7. Your Rights

    Under the Israeli Privacy Protection Law and GDPR (for EU residents), you have the following rights:

  • Right of access: to know what information we hold about you and receive a copy
  • Right of correction: to correct inaccurate, imprecise, or outdated information
  • Right of deletion: to request deletion of your data (subject to legal limitations such as reporting obligations)
  • Right of objection: to object to processing for direct marketing purposes
  • Right of portability: to receive your data in a readable and structured format
  • Right to restrict processing: to request restriction of data use in certain circumstances
  • To exercise your rights, contact us in writing at: [email protected]

    We will endeavor to respond to inquiries within 14 business days.

    8. Cookies

    We use cookies to enhance your browsing experience, analyze traffic, and enable targeted marketing. For full details, see our Cookie Policy at /en/cookies.

    You can manage your cookie preferences at any time through Cookie Settings at /en/cookie-settings.

    9. Changes to This Policy

    We may update this policy from time to time. Material changes will be published on the website at least 30 days before they take effect. We will send an email notification to all registered customers when material changes occur.

    Continued use of the website after changes are posted constitutes acceptance of the updated terms.

    10. Contact Us

    For questions, requests, or complaints regarding privacy:

    AV Design Studio

    2 HaBrosh St., Moshav Regba, Israel

    Email: [email protected]

    Phone: +972-50-5633-668

    Hours: Sunday–Thursday, 09:00–17:00 (IST)

    Business Details

    AV Design Studio

    Business Reg. No.: 066606013

    Phone: +972-50-5633-668

    [email protected]

    We Respect Your Privacy

    We use cookies to enhance your browsing experience, analyze traffic, and display personalized content. You can manage your preferences at any time. Cookie Policy

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