Privacy Policy | AV Design Studio

1. Introduction & Commitment to Privacy

AV Design Studio ("we", "our", "the Company") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains in detail how we collect, use, store, disclose, and protect your information when you use coriandesigns.com and our services.

This policy complies with the Israeli Privacy Protection Law (1981), the Privacy Protection Regulations (Data Security) 2017, and the EU General Data Protection Regulation (GDPR) where applicable.

By using our website, you confirm that you have read and understood this policy. If you do not agree to these terms, please discontinue use of our website.

2. Information We Collect

We collect the following types of information:

Information you provide directly:

Identity details: full name, email address, phone number

Shipping details: full address, city, postal code, country

Payment details: processed securely by Cardcom only — we do not store credit card information on our servers

Correspondence: messages sent through contact forms, email, or phone

Newsletter subscription: email address you voluntarily provide

Reviews and ratings: content you publish about products

Automatically collected information:

Usage data: pages visited, time spent, buttons clicked, products viewed

Device data: browser type, operating system, screen resolution, browser language

IP address and approximate geographic location (country/city only)

Cookies and similar tracking technologies — see our Cookie Policy

Server logs: date and time of access, URLs visited

Information from third-party sources:

Information from social networks if you choose to connect through them

Analytics data from Google Analytics and similar services

3. How We Use Your Information

We use the collected information for the following purposes:

Order processing and service delivery:

Processing and confirming orders

Coordinating shipping and tracking packages

Providing customer support and service

Sending invoices and payment confirmations

Managing returns and exchanges

Service improvement:

Analyzing usage patterns to improve the browsing experience

Developing new products and services

Preventing fraud and securing the system

Resolving technical issues

Marketing communications (with consent only):

Sending newsletters with promotions, new products, and content

Notifications about special offers and events

You can withdraw consent at any time via the unsubscribe link

Legal compliance:

Compliance with Israeli tax laws and regulations

Responding to law enforcement requests as required by law

Maintaining accounting records as required by law

4. Data Security

We employ advanced security measures to protect your information:

SSL/TLS Encryption: All communication between your browser and our servers is encrypted using TLS 1.3

Secure Storage: Data is stored on protected servers with restricted and monitored access

Access Limitation: Only employees who need the data for their work can access it

Continuous Monitoring: Monitoring systems to detect unauthorized access attempts

Security Updates: Regular updates to security systems and software

No Payment Data Storage: Credit card details are never stored on our servers at any stage

Despite our security measures, no method of electronic transmission or storage is 100% secure. We recommend maintaining strong passwords and not sharing access credentials.

5. Sharing Information with Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Authorized service providers:

Cardcom — secure payment processing only; not permitted to use data for any other purpose

Shipping companies — name, address, and phone number for order delivery only

SendGrid — transactional and marketing email delivery; bound by confidentiality agreements

Google Analytics — anonymous usage data for traffic analysis; opt-out available

Legal cases:

When required by law, court order, or government authority

To protect our legal rights and user safety

In investigating fraud or illegal activity

Business transfer:

In the event of a merger, acquisition, or asset sale, data may be transferred — you will receive advance notice

6. Data Retention

We retain your information for the following periods:

Order details: 7 years from the order date (as required by tax law)

Account details: As long as the account is active + 2 years after closure

Newsletter email address: Until unsubscription

Server logs: 90 days

Cookies: As per our Cookie Policy

At the end of the retention period, data is deleted or irreversibly anonymized.

7. Your Rights

Under the Israeli Privacy Protection Law and GDPR (for EU residents), you have the following rights:

Right of access: to know what information we hold about you and receive a copy

Right of correction: to correct inaccurate, imprecise, or outdated information

Right of deletion: to request deletion of your data (subject to legal limitations such as reporting obligations)

Right of objection: to object to processing for direct marketing purposes

Right of portability: to receive your data in a readable and structured format

Right to restrict processing: to request restriction of data use in certain circumstances

To exercise your rights, contact us in writing at: [email protected]

We will endeavor to respond to inquiries within 14 business days.

8. Cookies

We use cookies to enhance your browsing experience, analyze traffic, and enable targeted marketing. For full details, see our Cookie Policy at /en/cookies.

You can manage your cookie preferences at any time through Cookie Settings at /en/cookie-settings.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be published on the website at least 30 days before they take effect. We will send an email notification to all registered customers when material changes occur.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

10. Contact Us

For questions, requests, or complaints regarding privacy:

AV Design Studio

2 HaBrosh St., Moshav Regba, Israel

Email: [email protected]

Phone: +972-50-5633-668

Hours: Sunday–Thursday, 09:00–17:00 (IST)

Business Details

AV Design Studio

Business Reg. No.: 066606013

Phone: +972-50-5633-668

[email protected]